Documents

SERVICE CONTRACT
MEDICAL RELEASE AND DISCLAIMER
Terms and Condition Form
FEEDING AND SPECIAL INSTRUCTIONS

Service Contract

First Name

Last Name

Shippers/Owners Pick up location

Address

Address Line 1

City

State

Zip Code

Shippers/Owners Phone Number

Shippers/Owners Email

Pet(s) being transported

Date of Pick-up

Destination Information

Delivery Name/Location

Delivery Address

Address Line 1

City

State

Zip Code

Delivery Phone

Arrival Time

Insurance

Although we take the utmost precautions to provide the safest care possible in transporting your pets, accidents remain a possibility in certain circumstances beyond our control. While our drivers/attendants are very well trained, the following applies to each individual carrier we transport.

Our Standard Insurance: Each shipping carrier we transport is insured up to $100.00 at no additional charge to you.

Conditions: All insurance coverage is for animals lost, stolen or killed while being transported in our care. The insurance does not compensate for animals that become ill or die during or after a normal transport, nor does our insurance coverage include losses incurred by Acts of God.

The shipper/owner will be notified immediately should the animal become ill during transport. And veterinary assistance will be provided. The shipper/owner will be responsible for the cost of the veterinary services.

I understand that submitting this form makes it a legal and binding document.

Do you wish to purchase additional insurance at this time?

Yes

Additional Insurance Choices?

$50.00

$100.00

$200.00

Date

Customer Signature

I accept the terms and conditions of the Service Contract below

Our time of arrival is approximated. Should a delivery be delayed due to inclement weather or traffic, you will be notified in a timely manner. If no one is available to receive the animal at the other end of the transport and we are unable to contact the responsible party, there will be a $100.00 per day charge per animal to offset the cost of providing care. The shipper/owner will be responsible for the charge. It is recommended that alternate arrangements be in place in case the person responsible for receiving the animal is unable to do so.

Insurance

Although we take the utmost precautions to provide the safest care possible in transporting your pets, accidents remain a possibility in certain circumstances beyond our control. While our drivers/attendants are very well trained, the following applies to each individual carrier we transport.

Our Standard Insurance: Each shipping carrier we transport is insured up to $1000.00 at no additional charge to you.

Price – Insured container value
$50.00 - $500.00
$100.00 - $1,000.00
$200.00 - $2,000.00

Conditions: All insurance coverage is for animals lost, stolen or killed while being transported in our care. The insurance does not compensate for animals that become ill or die during or after a normal transport, nor does our insurance coverage include losses incurred by Acts of God.

The shipper/owner will be notified immediately should the animal become ill during transport. And veterinary assistance will be provided. The shipper/owner will be responsible for the cost of the veterinary services.

I understand that submitting this form makes it a legal and binding document.

Medical Release and Disclaimer

First Name

Last Name

Shippers/Owners Pick up location

Address

Address Line 1

City

State

Zip Code

Shippers/Owners Phone Number

Shippers/Owners Email

Animals Name

Animals Age

Animals Breed:

Date

Customer Signature

I accept the terms and conditions of the Medical Release and Disclaimer below.
This is a medical release form that all shippers are required to sign for their animals to board with us. This will ensure us and you that should your animal need medical attention for any reason during transport; it will be administered by a veterinarian.

At any time during transport should a A positive ride driver deem it necessary for my pet to receive medical attention, I give my permission for them to seek treatment by a veterinarian. I agree to pay all charges incurred. Every effort will be made to contact me by phone so I may be the decision maker for my pets’ medical treatment.

A PAWS-itive Ride ensures your pet(s) for $100.00, free of charge, if we are in an accident, if we lose your pet(s), or if your pet(s) should be stolen. However, we are not insured nor are we responsible for any health or illness issues with your pet(s). Please be aware, older pets especially, can have inherent health issues and can become stressed in any new or strange situation that could exacerbate these health problems. Our drivers will do everything humanly possible to make sure your pet(s) is comfortable and cared for properly. However, you as the shipper/receiver, having been made aware of this fact, agree by your signature on this document to hold A PAWS-itive Ride, in the event of your pets’ demise due to illness, or communicable disease, harmless and without blame.

I understand that submitting this form makes this a legal and binding document.

Terms and Condition Form

First Name

Last Name

Date / Time

Customer Signature

I accept the terms and conditions below.

General:

In order for A PAWS-itive Ride to transport your pet(s) you must READ AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. A signed copy of this form must be received in our office prior to our drivers picking up your pet(s). We also have a Service Contract and two Boarding Forms that are required to be filled out and received by us before transport begins:

A: Medical Release and Disclaimer Form – which gives us permission to take your pet to a veterinarian if necessary while in transport with us. You agree to be responsible for any and all veterinary bills incurred in the event it should be necessary for your pet(s) to be seen by a veterinarian in route. Of course, all effort will be made to reach you so you can be the decision maker in your pets’ medical care. One form for each of your pets riding with us is required.

B: Feeding and Special Instruction Form – gives us feeding, care, and medication schedule if applicable to your pets’ needs. One form for each of your pets riding with us is required. ADDITIONALLY: ALL DOGS AND CATS MUST HAVE A COPY OF AN INTERSTATE HEALTH CERTIFICATE. THESE CERTIFICATES MUST BE
FROM A LICENSED VETERINARIAN NO MORE THAN 10 DAYS PRIOR TO SCHEDULED
TRANSPORT. ALSO, A COPY OF A CURRENT VACCINATION AND RABIES CERTIFICATE IS REQUIRED. These forms will be picked up with your pets on the day of transport and they will travel with your pets.

II. Payment - Half the cost of transport is required as a deposit, the balance of transport will be collected upon delivery of your pet family.

III: Pick–up and Delivery: Sending pets: IF NO PERSON IS PRESENT TO SEND pet(s) scheduled for transport and/or we are unable to contact the responsible party, the drivers will continue to transport without your pet(s). You will be charged for the full transport costs less additional insurance purchased. We recommend that you make alternate arrangements in case the person responsible for sending the pet(s) is unable to do so. Receiving Pets: IF NO ONE IS AVAILABLE TO RECEIVE the pet(s) and/or we are unable to contact the responsible party there will be a daily $100.00 fee per animal to defray the cost of care and boarding. The party that ordered the transport will be responsible for these extra charges. It is highly recommended that alternate arrangements be made in case the person
responsible for receiving the pet(s) is unable to do so. If you use a kennel or other boarding facility, it will be your responsibility to make sure they are aware that we may arrive outside of regular business hours so they can accommodate our schedule.

IV: Transport Duration:
Customers are provided with the estimated times for pick-up and delivery. It is understood that all estimates of length of transport is determined by origin, destination, weather and traffic conditions and other factors during any given transport.

A PAWS-itive Ride is a 24-hour transport company and while every effort is made for our drivers to arrive at a convenient time, schedules may dictate arrival at any hour of the day or night. It is important to note that these are estimated times and situations beyond our control can create delays. If time delays (or advances) are significant, affected customers are called and updated with the revised estimated time of arrival.

V: Animals:
We cannot transport animals that have a tendency to be aggressive or vicious. If our drivers examine your pet(s) and determine that transportation of the animal(s) would be dangerous, we reserve the right to refuse transport. In addition, we will not transport any animal wearing a muzzle or other restrictive device.

VI: Animal Carriers:
It is important that the animal being transported be in an APPROPRIATE CARRIER. A PAWS-itive Ride is bound by USDA regulations and wire cages are not allowed for either cats or dogs. All animals must have ample room inside of the carrier to be able to sit, stand, turn and lie down comfortably inside the carrier. We reserve the right to deny service to anyone not complying with there standards. Carriers being supplied by the customer must be in good repair, doors must close and latch properly.

VII: Rescheduling:
In the event, you find the need to reschedule your transport 10 days or less prior to your transport start date, a 5{bf8872a31e1ee102419a02dd394ee92f7d50ad9be61eb1879815baa8a2089c22} rescheduling fee will apply. Please contact our office as soon as you know of a change of plan.

VIII: Cancellation:
Cancellation up to 1 week prior to your transport being DISPATCHED FROM ITS’
BASE OF ORIGIN will result in a 25{bf8872a31e1ee102419a02dd394ee92f7d50ad9be61eb1879815baa8a2089c22} cancellation fee of the total transport cost.

Once transport has been DISPATCHED FROM ITS’ BASE OF ORIGIN cancellation will result in absolutely no refund.

BY SIGNING BELOW AND BY USING OUR SERVICES YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT.

PROTECTION FOR CLIENTS

However, In the event, you reschedule your transport 10 days or less prior to your transport date that you chose a 10{bf8872a31e1ee102419a02dd394ee92f7d50ad9be61eb1879815baa8a2089c22} rescheduling fee will apply. Cancellations up to 1 week prior to your transport being DISPATCHED FROM ITS’ BASE OF ORIGIN will result in a 25{bf8872a31e1ee102419a02dd394ee92f7d50ad9be61eb1879815baa8a2089c22} cancellation fee of the total transport cost. Once transport has been dispatched from its’ base of origin, a cancellation will result in absolutely no refund.

“Keeping It Simple.”A positive ride provides everything (except food and litter) for your pets. Comfort such as Water, Bedding, Bowls, Litter Pans, etc. at no additional charge. Credit Card, Certified Check, Money Order and Personal checks are all acceptable forms of payment.

A positive ride welcomes Personal check, however, we require 10 business day’s prior to your pet transport to allow funds to post.

We’re committed to reinventing how you move and making every journey special

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